Openbay+ FAQ
For vehicle Owners
Openbay+ is a platform that connects vehicle owners with automotive service providers. It makes it easier for people to find and compare automotive service professionals nearby while also providing deep discounts on repair and maintenance services. Through Openbay+, users can request price estimates, compare discount price estimates, and book service appointments, streamlining the process of getting their vehicles serviced or repaired.
The main benefits of Openbay+ are convenience and savings. It streamlines the process of finding local automotive service professionals nearby who have been vetted and provide quality service at a discount. Openbay+ also offers transparency through reviews and ratings of service providers, helping users make more informed decisions about their vehicle maintenance.
Openbay+ operates as an online marketplace connecting vehicle owners with automotive service providers. Vehicle owners submit a service request, compare local shops based on pricing, ratings, and other factors, select a provider, and book an appointment through the platform. After service completion, payment is processed at the shop counter, and users can leave reviews to help others make informed decisions.
Yes. Openbay+ requires the purchase of a monthly or annual subscription for each vehicle to access discounts.
Yes. Annual subscriptions are discounted.
Openbay+ is available through Openbay partners. Some partners subsidize the Openbay+ subscription, meaning there is no out-of-pocket expense for the vehicle owner.
No. There is no fee associated with booking a service appointment through Openbay+.
Openbay+ operates across the United States. Check the website for service coverage in your area.
You can find a wide range of automotive services, including routine maintenance (oil changes, tire rotations), repairs, inspections, brake services, and more.
Yes. You will receive detailed and discounted pricing information on parts, labor, and quantity from local service providers.
Prices can vary among automotive service providers. Openbay provides pricing estimates based on information from the service provider. The final price may depend on factors discovered during inspection or assessment by the service provider.
Yes. Openbay+ provides discounted pricing information for all services in areas where it has coverage. Openbay+ does not display vague estimates like 'price at the shop' or '5% discount at shop'.
Yes. Users can directly send messages to a shop or shops regarding anything automotive-related or have questions about the pricing estimate provided.
Enter your vehicle details, select the service you need, and choose from the available service providers. Once you've chosen, book the date and time through the platform. You will receive a confirmation email with instructions to follow.
Yes, you can cancel or reschedule your appointment through Openbay+.
Once the service is completed by the service provider, you are responsible for paying the final invoice. Some providers offer different payment methods.
You can browse services without an account, but creating an account allows you to save vehicle information, view past bookings, and streamline the booking process.
Openbay takes user privacy seriously and employs security measures to protect user data.
Service providers on Openbay+ are vetted and verified to ensure quality service. Ratings and reviews from users also help gauge the reputation of providers.
Yes, users can leave reviews and ratings based on their experiences with service providers, aiding others in making informed decisions.
Yes. There is a section on the user’s dashboard called AutoEssentials, where you can find offers from third-party partners of Openbay.
Last update: Jan 2024